Laura Petri
- Total activity 21
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Activity overview
Latest activity by Laura Petri-
Laura Petri created a post,
second post
content tag link
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Laura Petri created a post,
I want to show what orgs request a feature
Using content tags to identify what organization I'm from
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Laura Petri created an article,
New article
Zendesk is excited to announce several enhancements to Triggers that have been continuously rolling out over the past few months. What's changing? Enhancements include new trigger conditions and ac...
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Laura Petri created an article,
Welcome to your Help Center!
You're looking at your new Help Center. We populated it with placeholder content to help you get started. Feel free to edit or delete this content. The Help Center is designed to provide a complet...
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Laura Petri created an article,
Sample article: Stellar Skyonomy refund policies
All Stellar Skyonomy merchandise purchases are backed by our 30-day satisfaction guarantee, no questions asked. We even pay to have it shipped back to us. Additionally, you can cancel your Stellar ...
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Laura Petri created an article,
What are these sections and articles doing here?
This FAQ is a section in the General category of your help center knowledge base. We created this category and a few common sections to help you get started with your Help Center. The knowledge ba...
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Laura Petri created an article,
How do I publish my content in other languages?
If you have configured your Help Center to support multiple languages, you can publish content in your supported languages. Here's the workflow for localizing your Help Center content into other ...
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Laura Petri created an article,
How can agents leverage knowledge to help customers?
You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help Ce...
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Laura Petri created an article,
How do I customize my Help Center?
You can modify the look and feel of your Help Center by changing colors and fonts. See Branding your Help Center to learn how. Summary of Collapsible Section The content inside collapsible secti...
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Laura Petri created a post,
What is the community?
The Help Center community consists of posts and comments organized by topic. Posts might include tips, feature requests, or questions. Comments might include observations, clarifications, praise, o...